Showing posts with label creativity. Show all posts
Showing posts with label creativity. Show all posts

Gibson, Eurovision and the disruption of music



No Substitute: Keith Moon's memorial plaque at Golders Green Crematorium
Photo credit: BlueRaspberry

By Neil Patrick

The digital revolution is eroding rather than enhancing creativity. The idea that waves of digital disruption will unleash spectacular creativity is just not living up to its promises.

If we want to truly understand how digital technology changes the world, then we can learn much from an examination of the very first industry it disrupted. And the industry with the longest timeline of digital degradation is music.

Today, the music industry is not only financially shrivelled, it has been denuded of its vital creative life force. We’ve never listened to more music, in more ways, in more places. Yet after reaching a peak in 2000, the music industry now earns half the money it used to. It has lost over $7 billion of revenue since the dawn of the internet.

Anyone who was alive between 1950 and 1980 can recall that music then was in a golden age. Yet these were difficult economic times for the UK. Burdened with a disintegrating empire, faltering manufacturing, the rise of militant trade unionism and the costs of surviving rather than winning two world wars (it was the USA which ‘won’ WW2, at least economically speaking), things in Blighty were pretty bleak.

But in the 1960’s against this unpromising backdrop, Great Britain gave birth to a whole host of world beating music superstars whose like we will never see again. The Beatles, Deep Purple, Led Zeppelin, The Who, The Rolling Stones, Pink Floyd, Yes, Genesis. In the 1970s and early 1980s, this creative torch was carried on by a new generation; Queen, Black Sabbath, David Bowie, U2, Judas Priest, Iron Maiden and Def Leppard.

To see the sort of brilliantly creative controlled chaos I am talking about, just watch this clip of the Who playing live in 1978 including Keith Moon, just weeks before his untimely death:





Everything here is analogue. No digital enhancement or aids. No light show. Just raw talent, spontaneity and naked musical energy unleashed.

Every one of these bands sold millions worldwide and still does. Every one is cited by today’s contemporary artists as being influential. None of them began with anything other than their own passion, talent and determination. And they needed it, because whilst plenty of live venues existed and record contracts were generous by today’s standards, getting anywhere at all required dogged persistence for years to become established. I know the histories of every one of these bands and they all began by slogging it out with no money, playing in dingy clubs and pubs, slowly building their fan base from the bottom.

The internet and the concurrent explosion of media options was the catalyst for the comprehensive destruction of this creative powerplant in Britain’s economic engine. The internet’s first salvo was free file sharing. The second was the consequent demise of radio and live music venues. Next was Amazon and iTunes extermination of music retailers. Finally we now have an overwhelming flood of material – the replacement of carefully crafted work with a deluge of mediocre mass market music amongst which, the best new things are hard to find.

When the internet began, most musicians rejoiced. It was seen as the great equalizer. Through free global reach, the best talent could reach bigger audiences and rise to the top regardless of whether or not they had the support of a record company. The punk DIY ethic would empower all musicians in a new musical democracy. But as The Wall Street Journal describes, that dream did not materialise – instead it created an unforeseen consequence:

“It has never been easier to listen to vast quantities of music, discover new artists and create, distribute and promote your own tunes. But there’s a downside: It is harder for artists to break through the cacophony of today’s global pop-music machine.

“The music business is pumping out more music than ever before, industry experts say, the result of cheap digital-production tools, round-the-clock social-media marketing and the prodigious output of hip-hop stars. Both artists and fans are feeling submerged.”


The internet has ensured we are drowning in music. And it’s not just artists who are struggling with this. Just last week, a business which is one of the very few I actually and genuinely love, filed for Chapter 11 bankruptcy – Gibson guitars.

Gibson's factory in Memphis
Photo credit: H. Michael Miley 


Gibson lost the plot and the struggle to redefine itself for the 21st century. Its management decided that it wasn’t simply the greatest guitar maker in the world, but rather a ‘lifestyle brand’. This redefinition would build on its immense heritage and grow by debt-funded acquisitions away from the core of the brand. But this wasn’t transformational innovation. It was a layering of bad decision upon bad decision, piling up to wreck a business that as recently as the early millennium could lay fair claim to being a world leader. Today, Gibson is carrying around $500m of debt and its future looks decidedly uncertain.

Unlike say Polaroid, Gibson has not been blindsided by superior digital products and shifting consumer preferences. Certainly, their premium pricing, slipping quality control standards and poor staff treatment didn't help. But Gibson is nonetheless indirectly a victim of the internet because it sells new guitars when consumers want used ones which the internet delivers in droves:

“The market has softened. It’s not as vibrant as it was in say the early 2000s,” according to Brian Majeski, editor of Music Trades. “We think that an enormous factor…has been the improved availability of used product, and the rise of a generation used to buying things on the internet.”

Reverb.com, an online clearinghouse for musical instruments, will sell between $400m and $500m worth of guitars in 2018, Majeski estimated – “and almost all of them are used”.
There’s a further great irony here too. Music isn’t something people love less than they did. Musicians still love music and so too do audiences. It’s not as if something came along which suddenly made music obsolete.

On one hand, digital technology has enabled musicians access to equipment and media capabilities that their forbears could only contemplate if they were the most famous and successful performers. On the other hand, the fragmentation and demise of radio, record labels and touring venues have taken away the vital infrastructure which supported and enabled hundreds of performers and their multi-million pound contributions to retail, jobs and ultimately GDP.

The music industry globally may not be dead, but it is a shadow of what it used to be. Not just commercially, but also creatively speaking. And the ways it survives at all are often truly tragic. Only last weekend I watched the Eurovision song contest (or rather the first thirty or forty minutes of it – because I could bear no more). This is a sad manifestation of music indeed. It’s an over-produced, politically correct, mush of mediocre performers. It’s not even a pure talent contest – it’s a sanitised mashup masquerading as a beacon of increased international understanding. It is fundamentally contrived and has little or nothing to do with talent or real music.

In case you've never seen it, here is a sample of what's on offer. And despite the video title, I'd contend that this isn't the worst, it's actually a pretty representative sample:




Instead of spreading peace and love around the world, Eurovision actually embodies some of the worst characteristics we complain about in the rest of society – it is highly creative only in the ways it generates money by leveraging nationalistic pride and prejudice. Even Terry Wogan, the UK’s presenter of Eurovision since 1980 stood down from the BBC One's broadcast in 2008 saying "The voting used to be about the songs. Now it's about national prejudices. We [the United Kingdom] are on our own. We had a very good song, a very good singer, we came joint last. I don't want to be presiding over another debacle".

This is what the digital revolution does to creative industries; it sanitises, it packages, it expands quantity but erodes quality. Essentially it devalues everything it touches. Eurovision certainly shows no signs of throwing up the next David Bowie or Queen. But I guess it might just manage an Ed Sheeran or Beyoncé clone.



Proof at last - older employees are not less innovative than younger workers



For decades now, there have been several highly persistent myths about older workers which have negatively influenced organisations' behaviour and had a detrimental effect on their performance.

The widespread negative stereotyping of older workers has led to many managers believing without a scrap of scientific evidence to support it, that older workers:
  1. Have poorer health and thus greater absenteeism and lower productivity 
  2. Have shorter job tenure, demand higher salaries and pension benefits and hence are more expensive 
  3. Are less technologically competent 
  4. Are more rigid and resistant to change 
  5. And last but not least, are less innovative and creative in the workplace and their jobs. 
Myths 1-4 above are relatively simple to disprove through even the most cursory scrutiny of available data and research. For example, earlier research by Ng and Feldman (2008) showed conclusively that, ‘older workers exhibit stronger extra-role performance and less counter-productive behaviour than younger workers’.

Firm conclusions about creativity and innovation however have proved elusive due to the complexity of acquiring reliable data. Until now.

Last month, The Journal of Occupational and Organisational Psychology published new research by Thomas W. H. Ng and Daniel C. Feldman from the University of Hong Kong and The University of Georgia, respectively.

Titled excitingly (!) ‘A meta-analysis of the relationships of age and tenure with innovation-related behaviour’, this research proves conclusively that older workers are no less innovative or creative than younger workers, and under the right conditions are much more so.

By the year 2020, Americans who are over 55 years old will comprise close to 30% of the residential population of the United States and a similar percentage in the UK and Eurozone countries. The over- 55’s will also by that time comprise c.25% of the workforce.

Not surprisingly therefore, this topic is assuming a greater than ever degree of importance, not just from the point of view of fairness, but also from the perspective of the maximisation of the value of organisations’’ human capital.

‘Innovation-related behaviour’ (IRB) was the focus of this latest research. As innovation has become more critical component of an individual’s contribution to an organisation’s performance, an accurate assessment of the relationship between employee age and IRB is becoming even more important for managers to understand.

Moreover, as Sternberg (2001) and Choi and Chang (2009) have emphasised, ‘creativity only adds value when the people who generate new ideas can persuade others of their utility and can convince others to implement those ideas. If new ideas do not gain widespread attention, are poorly implemented, or are never implemented at all, they have virtually no impact on the organisation’s ability to innovate’.

The often superior levels of communication and influencing skills displayed by older workers give them a distinct advantage in this valuable respect too.

The methodology adopted by Ng and Feldman involved the meta-analysis of 98 empirical studies. Put another way, this means that no fewer than 98 separate previous studies and their respective data were selected and aggregated to create not only a diverse but also an up to date sample. The results therefore have a high degree of statistical reliability.

The research conclusions are summarised in the research report thus: 

  • Contrary to common belief, the results of this study show that age and tenure are not negatively related to innovation-related behaviours. 
  • Older and longer-tenured workers do not engage in less innovation-related behaviour than younger, more junior workers 
  • These results hold true even at the high end of the age and years of service continuum 
  • This study concludes that the negative stereotype that older and longer tenured workers are less innovative is not based on accumulated empirical evidence.
  • As such excluding older workers from innovation-related tasks is counter-productive. 

Sadly I do not think that this report will be the end of the matter. Stereotyping takes years to eradicate in all areas of life, but I am hopeful that gradually, the findings of this important piece of work will filter through to organisations and start to eliminate the perpetuation of these myths and falsehoods. It’s vital not just to older workers, but to all of us and the success of the organisations we work in.