Whether its Trump vs. Clinton, Brexit or Remain, gender politics, millions of people every day are busy making themselves enemies online by taking a stand for their political beliefs.
Do we really want to lose friends and make more enemies by doing politicians' dirty work for them? If you do, that’s fine. Stop reading this right now, because you’ll probably hate me when you have. And I really don’t want that to happen. Honestly.
Don’t get me wrong, I think it is good to stand up for what you believe in. UNLESS it’s your political views AND you are doing it in public. Then we make ourselves targets for everyone who doesn’t agree with us.
And in the online world, one thing is a sad fact of life; many more are quick to attack than are quick to praise.
But I’m not talking about the morons who troll people. If we are adults, we should be able to take trolls in our stride, regardless of how venomous and threatening they appear.
No, I am talking about others we are connected to online who just like us are good, decent, honest people who mean well. They just don’t share our political views. That’s all.
If your social media presence in any way involves anything other than chatting with family and close friends, there are lots of things which could go on a list of don’ts. And we’ve mostly seen these many times before:
Don’t abuse others. Don’t criticize people. Don’t be a bigot. Don’t be racist, sexist, ageist or anything else which ends with ‘ist’.
Don’t be cruel. Don’t endlessly advertise yourself. Don’t share junk.
Don’t ignore others. Don’t be unkind.
Basically, don’t be an ass.
If you have intelligence and integrity these things are pretty obvious. And they are as much sensible rules for life as online behaviour.
But there is one thing that isn’t on this list which I think should be: Unless it’s your job, don’t discuss your political opinions in public online.
We all have our political views. And I know some very fine people on social media who do this a great deal and have a lot of followers.
But the problem is that when we discuss politics online, for every person who agrees with us there will be most likely one or more, who doesn’t.
Do you wish to alienate yourself from them just because you have different political views? Some of my best friends over the years have completely different political opinions to myself. And we have enjoyed many fierce debates together.
But these are people I am close too. People whose opinion of me is based on long-standing relationships based on mutual trust and respect. People we have these close relationships with will not suddenly spurn us because we don’t agree on a political point.
These people have a multi-dimensional relationship with us. That relationship is usually a rich and mature tapestry of intermingled life events. They are based on much more than a single online post, comment or tweet.
By contrast, many of our online contacts are brief and fleeting. Often people who will see our social media content know little or nothing about us. But the moment we share something political, we risk alienating ourselves from almost everyone who has a different opinion.
Yet in every other respect, these people may very well be good, decent, folk with whom we would otherwise have a positive and productive relationship with.
If you really cannot resist expressing your political opinions online, then do it through DMs with those who you trust. There you can freely express your views without the world seeing and judging you.
As the US elections approach their conclusion, I see many tweets supporting or condemning one or other candidate. Some I agree with. Some I do not.
But if I express my opinions on social media and in public, I am pretty sure that at least some of the people I am connected with will disagree with me. And for many, such disagreements are terminal to the relationship.
And it never needed to be like that.
Have your political views. Pursue your political causes. Vote and support the politicians you think deserve it.
Just don’t do their dirty work for them and risk your friendships for a political cause.
Because ultimately our friends are more valuable to us than any politician.
Go and take a look at your Twitter feed. Do it now.
Scroll down the tweets in your feed and look at the little icons beneath each tweet.
Notice anything?
I'm willing to bet that most tweets you see will have zero shares, zero likes, zero comments.
No-one sees or is interested in 99% of their Twitter feed. This fact is a problem for the posters. And an opportunity for everyone else.
The explosion of online content (and the platforms’ manipulation of it for their own ends) means that only the very highest profile people and most active posters get much engagement with their social media output.
And this simple fact is in my opinion the most overlooked opportunity to create online influence.
This isn’t a marketing or media blog. So why am I bringing this up?
Because this current state of play is a huge opportunity for anyone who wants to build influence online. And online influence translates to offline influence more than ever.
If you are serious about your career, how much better placed are you if the internet recognises you as influential in your profession?
You’ll have a bigger network. A more authoritative voice. And the ability to help others.
Notice the last point. Help others.
Not ourselves. As the global marketing director of one of the big four global consulting firms once said to me about her firm’s social media, "We have too much media and not enough social".
She summed up the situation perfectly. Her firm employs thousands of the best and brightest minds globally. Their daily production of expert and insightful material posted online far exceeds what I could produce in a year.
Yet when I looked at the social media influence of even the most active and established people people at her firm, almost none had achieved any significant online influence.
They were all putting high quality and interesting content online. But no-one cared. Their impact was virtually zero. It was because they thought that merely creating and posting things online was the whole task.
It isn’t.
Online influence is the outcome of positive interactions with other people, not fire and forget. And as Dale Carnegie wrote in 1936, "You can make more friends in two months by being interested in other people than you can in two years by trying to get people interested in you".
So if you want to be influential online don’t follow the herd. Show your network that you care about them more than yourself. It is actions more than words which determine how others see us.
Decide who the people and organisations are that are potentially valuable to you. Put all of them onto a Twitter list. Call the list something flattering, such as ‘My favourite people online’.
Forget your main Twitter feed. Instead when you go to Twitter, go to your list and you can see what all of your important accounts are tweeting.
Share the ones you like. Better still add a positive comment.
This task takes no more than about 10 minutes a day.
Do it daily and the people you want to build a relationship with will notice. Sooner or later they will reciprocate. At the very least they will remember you and think well of you.
A similar approach applies to Linkedin. Last night as I was going through my new invitations to connect on LinkedIn, I came across an invitation from a lady who was a singer/songwriter. On the face of it, I have no reason to connect with such a person. Nonetheless I accepted.
But I also sent her a message thanking her for connecting with me and offering to introduce her to someone I know who is influential in the music biz. She was thrilled at the unexpected offer.
How often have others done a similar thing for me at our first encounter? Hardly ever.
Which is the whole point. In the space of 10 minutes I had been able to help out two people. Perhaps the introduction will be fruitful. Perhaps not. That is up to them. But this simple gesture of goodwill cost me nothing. For me there are no downsides.
In itself, this gesture won’t change my world. But because I do such things almost every day, I accrue goodwill from an ever increasing number of people. And that cumulative goodwill does amount to a great deal.
Almost daily, I am approached by others with requests for help. Offers of collaboration. Business enquiries. And even the postman must be confused by the number of packages that arrive from all over the world, when people send me things as gifts of thanks.
Recently I met with a director of one of the world’s biggest recruitment firms. At the end of our meeting, he said, "I follow you on Twitter - that’s how I knew about you". I was somewhat embarrassed that this fact had escaped my notice. He had noticed me, but I hadn’t noticed him.
But if he had ever engaged with me on social media, I would have certainly noticed.
If these anecdotes still don’t convince you, I have one final argument for adopting this approach - it’s a great deal easier and much less time consuming to be kind to others online than it is to create a new piece of content that goes viral.
And if you want a guide to social media, the best book about it was written in 1936. It was called simply, ‘How to Win Friends and Influence People’.
In life there are things we can change and things that we cannot. The Fourth Industrial Revolution (FIR) is something none of us can change. It's demolishing the life expectations of a generation. But from amidst the smoke and debris, new hope is coming into view for those who can embrace it...
We can adapt to survive and thrive in this fast changing world. And the first step is recognizing and ditching the baggage that we have been accumulating for our entire lives about how the world of work works. The only reason millennials are taking all the glory in the world of business start-ups is because they just did it. No-one told them they couldn't or shouldn't.
And just as older people can become victims of ageism in their job-search, so too do recent grads. They get passed up because they haven't got enough experience. The difference is they say, "Well if no-one is going to give me a job, I'll make my own".
Forget all the headlines about multi-million pound crowd-funded start-ups. About franchises. About network marketing. All these are just working for someone else's benefit - for investors, for franchisors or some shady character you'll probably never meet.
The FIR may be destroying 'old' jobs, but its also creating new ones. It's time that boomers learned how to make their own jobs too...
Creativity, flexibility and adaptability are key requirements for every person and every business that wants to prosper in the fourth industrial revolution. According to Dr.Yuval Noah Harari, best selling author of Sapiens: A Brief History of Humankind, our abilities to adapt and collaborate are the principal reasons humans came to be the dominant species on the planet.
But the world we spent most of our careers in, the old world of corporate control, hierarchy and obedience, was pretty successful at repressing these essential human qualities. Despite having teams of people who supposedly 'managed' human resources, they didn't and they don't. Mostly they seek to control and administrate it. Not nurture it.
We have to recover our abilities to adapt and collaborate. And this involves thinking outside the box, learning new skills, developing new networks, and nurturing our creativity. It's no co-incidence that these are the traits that the most progressive and promising businesses and organisations place high value on.
They are also the key requirements for anyone who wants to stop relying on whatever job they can get and make their own way in the world.
We have to get used to the fact that everything we learned about how the world of work worked is either wrong now or will be soon.
There’s not much that most of us learned at school which carries much value in the FIR. Traditional education places value on facts and understanding. Facts have become devalued to such an extent that they have little value in and of themselves. They might be useful in a pub quiz or crossword puzzle, but in the workplace they are worth pretty much zilch because the internet has reduced knowledge to a universally available and virtually free commodity.
You might think understanding and raw intelligence is less devalued. In part it is, but understanding only has economic value if it is coupled with creativity. So for example, you may understand how a solar panel works. But you can only harness this knowledge and extract significant value from it, if you can create a new version which works better, or find new applications for the technology, or solve problems within the industry. Otherwise, the best you can hope for is a low paid job making, installing or repairing them.
The previous industrial eras made incomes possible for people because at almost every level, the same type of work needed doing more or less endlessly. In the FIR, almost any task which can be reduced to repetitive sequential activities can and will be done by AI and/or robots. Including the ones which can be done better by real people - yes I'm talking about you, you rage-inducing recorded phone menus...
We cannot stop this change. But we can seize hold of the opportunities it delivers, to do things faster, cheaper and better than ever before. It's putting power into the hands of everyone that in the old world was only available to big corporations.
We have to re-engage our creativity. Rediscover our core talents and use them. Everyone has talents, but most people work in jobs where they have none. And last but not least dive into the online world to really discover all the power that's now at our fingertips. We have to become comfortable with uncertainty and spotting change before it hurts us
For the first time in history, the shape of things to come is harder to predict than ever before. Every decade in the 20th century was a reaction to the preceding one. Change happened relatively slowly, there were inter-generational changes but these were more about social attitudes and ideas than a changing world. Today and in the future, the world will be changing faster than ever before.
So understanding what will change in our own areas of professional activity will become an ever more important career survival skill. Early last year, a friend of mine in the oil and gas industry realised that his industry was on the cusp of flipping from a high profit, steady growth sector with great career security and prospects, to one which was going to be increasingly unstable. He spotted the coming change and immediately went about setting up his plan to cope with the threats. His colleagues continued as normal, relying purely on hope that all would be okay. Today his expectations have been realised. He escaped relatively unscathed. Many of his colleagues didn’t.
We have to be able to see ahead of the curve. And this means keeping our antennae alert for change and threat, not just ploughing on hoping everything will be okay. And it is exactly the same sensing apparatus which spots opportunities as well as threats. We have to understand and constantly grow our career assets and intellectual capital
It doesn’t matter if you are an architect, a steel worker, an accountant or a bus driver. If our only career asset is knowing how to do what we do today to earn money to live, we are extremely vulnerable. The moment our work or employer changes for any reason, we are high and dry.
So we need to not just predict change, we have to take action to create career assets which may not be useful today, but which will support us and our incomes in the future. This requires spotting where our income opportunities will be in future and figuring out how we can make ourselves a prime candidate to exploit them.
Our time needs to be carefully managed so that we are continually amassing assets which may be of little or no value to the job or work we are doing today, but which we will need when the day comes that we no longer have that job.
We have to nurture diverse and global networks
Increased connectivity is a key aspect of the FIR. The world now operates globally and it is as easy to have a video chat with someone on the other side of the world as it is with someone in the next office. Social media gives us the opportunity to meet people online that we would never even have been aware of in the pre-digital world.
My own clients are all over the planet. Almost every single one of them found me through social media. The only limitation on who I can communicate with is language, but how long before real time translation apps remove that barrier too?
And my network is growing daily. New Twitter followers, new Linkedin connections and last but far from least, new people who even though they live on my doorstep, only became aware of me because of the internet.
I can never tell who is going to be of value to me and who isn't. I just know that someone will. So I treat everyone I meet with care, courtesy and generosity. And more often than not that's what I get back in return.
We have to understand how technology is going to impact our area of professionalism and get ahead of the change curve
This is an age of opportunity. It just doesn’t feel like it for people who have spent their entire lives being conditioned to deliver what the pre-internet age required.
What is tricking people is that opportunities don’t look how they used to. Do you really think that a 25 year old, fresh out of university is smarter than you? More valuable than you? More skilled than you? I don’t.
The only difference is that he or she has less fear; the boundless optimism of youth. He or she has nothing to lose and everything to gain. And it is this fear which is our greatest enemy.
In the next post, I’ll look at the five things I think everyone needs if they want to find and exploit their own opportunities in the Fourth Industrial Revolution.
And it seems I am not the only one who has this opinion. Gary Vaynerchuk has expressed pretty much the same view with his own unique brand of raw energy: